Shipping

Every ZRADA order is made to order and shipped worldwide. Here’s how production and delivery timelines work, and what to expect once your order leaves the floor.

Production Timeline

Nothing ships until it’s made. Production begins after you approve a physical sample, and lead times run as tight as 21 days on repeat orders. First-time orders generally take longer to allow for sampling and any pattern adjustments. Your official quote will include a specific production and ship date for your order, with milestone updates along the way.

Shipping Methods & Carriers

We ship via DHL, FedEx, and sea freight, depending on your order size, destination, and timeline. Smaller and time-sensitive orders typically move by air courier; larger bulk orders are often more cost-effective by sea freight. We’ll recommend the right method when we quote your order.

International Shipping & Customs

We ship to 40+ countries with managed logistics and DDP (Delivered Duty Paid) options available, meaning duties and import taxes can be handled on your behalf rather than surprising you at your border. Export documentation, packing lists, and customs declarations are prepared and handled for every international shipment.

Shipping Costs

Shipping cost depends on order volume, weight, destination, and chosen carrier, so it’s calculated as part of your official quote rather than a flat rate. Let us know your delivery address and preferred timeline and we’ll include shipping in your costed quote.

Order Tracking

Once your order ships, we’ll send tracking details for your shipment by email. If you haven’t received tracking information and your estimated ship date has passed, reach out and we’ll look into it right away.

Delays

We build buffer into every timeline we quote, but international freight can occasionally be affected by customs holds, carrier delays, or events outside our control. If a delay ever affects your order, we’ll proactively let you know and work with you on options.

Questions About Your Shipment?

Email orders@zradausa.com or contact us with your order details and we’ll help. See also our FAQ and Returns & Refunds pages.